Payments Policy & Guidelines
We strive to provide fair and transparent payment practices in compliance with the Consumer Act of Australia and the Fair Trade Commission policy of Australia. Please read the following payment policy carefully before making a purchase from us.
- Invoice and Payment Terms: Upon placing an order with us, you will receive an electronic online invoice specifying the total amount due for the products or services. Payment must be made in full at the time of purchase or by the due date specified on the invoice,( which ever is stipulated on the invoice) which is typically within 30 days from the date of the invoice, unless otherwise agreed upon in writing.
- Breakup Fee: In the event of cancellation or termination of the order or contract by you after the order has been confirmed, a breakup fee of 75% of the total amount plus the outstanding invoice due will apply. This breakup fee is designed to cover our costs associated with processing the order and potential loss of revenue due to cancellation or termination.
- Payment Methods: We accept payment by various methods, including but not limited to bank transfer, credit card, and online payment platforms, as specified on the invoice or our website.
- Late Payment and Default: In the event of late payment or default on payment, we reserve the right to charge late payment fees or interest in accordance with the Consumer Act of Australia and the Fair-Trade Commission policy of Australia, as well as any additional costs incurred in collecting the overdue payment. Payments fall in arrears greater than 30 days debt collection services may be engaged unless a reasonable agreement can be reached.
- Disputes: If you have any concerns or disputes regarding the payment or invoice, please contact us within 7 days to resolve the issue in a fair and timely manner.
- Taxes: All prices and charges specified in the invoice are exclusive of any applicable taxes, duties, or other similar charges, which may be added to the invoice as required by law.
- Confidentiality: We will treat all payment information provided by you as confidential and will take reasonable measures to protect the security and privacy of such information in accordance with applicable laws and regulations.
- Changes to Payment Policy: We reserve the right to modify or update our payment policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or notifying you in writing.
By making a purchase from us, you acknowledge and agree to comply with our payment policy as stated above, including the breakup fee clause, and the relevant consumer protection laws and regulations of Australia. If you have any questions or concerns regarding our payment policy, please contact us for further assistance.
Lukem@Luke-McFarland.com
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