Effective Date: 01 January 2025
Issued by: Luke McFarland

At Luke McFarland Consulting, we are committed to safeguarding your privacy and ensuring your data is managed responsibly. This Privacy Policy outlines how we collect, store, use, and protect your information in compliance with the Australian Privacy Act 1988, Australian Consumer Law (ACL) under the Competition and Consumer Act 2010, and the General Data Protection Regulation (GDPR).

1. Data We Collect

We may collect the following types of information:

• Personal Information: Name, address, email, phone number, and other contact details.
• Usage Data: Information about how you interact with our website, services, and communications.
• Sensitive Information: Only where explicitly consented, such as for security clearance requirements.

2. Purpose of Data Collection

We collect your data to:

• Provide and improve our services.
• Communicate with you about your inquiries or contracts.
• Fulfill legal, regulatory, and contractual obligations.
• Ensure compliance with cybersecurity and data protection standards.

3. Data Storage and Security

We adopt robust technical and organizational measures to ensure the security of your data:

• Data is stored on secure servers compliant with Australian and international security standards.
• Regular audits and security checks are performed to prevent unauthorized access, misuse, or breaches.
• Access is restricted to authorized personnel only.

4. Your Rights Under Applicable Laws

Australian Privacy Act 1988

• Access and Correction: You have the right to access and correct your personal data.
• Complaints: You can lodge complaints regarding any misuse of your data.

Australian Consumer Law (ACL)

• Transparency: We provide clear information about the terms of our services and how your data is used.
• Consumer Guarantees: Your data is managed in line with fair and ethical practices.

GDPR (Applicable for European Users)

• Right to Access: You can request a copy of your personal data.
• Right to Erasure: You can request that we delete your data under certain conditions.
• Right to Restrict Processing: You can limit how your data is processed.
• Data Portability: You have the right to request your data in a machine-readable format.

5. Sharing of Data

Your data will only be shared with:

• Service providers who assist in delivering our services (e.g., cloud storage providers).
• Regulatory or law enforcement bodies, if required by law.

We do not sell, rent, or trade your data to third parties.

6. International Data Transfers

Where data is transferred outside of Australia or the European Economic Area (EEA), we ensure:

• Compliance with GDPR’s adequacy standards or legally binding agreements.
• Safeguards, such as standard contractual clauses, are in place to protect your data.

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Cookies and Tracking Technologies

We use cookies to improve user experience and analyze website traffic. You may opt-out of non-essential cookies by managing your browser settings.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. The updated version will be made available on our website.

10. Contact Us

For questions, concerns, or to exercise your rights under this policy, please contact us:

Luke MacFarland Consulting
Email: [Insert Contact Email]
Phone: +61 405 667 645
Address: 380 La Trobe Street Melbourne 3000, Australia.

This policy demonstrates our commitment to transparency, compliance, and the protection of your data. Thank you for trusting Luke MacFarland Consulting