Luke McFarland Consulting & Advisory Services
"Pivoting Organizations Globally."
Terms of Service Agreement
Effective Date: January 2025
Introduction
Welcome to the services provided by Luke McFarland Consulting. By accessing or using our services, you agree to the following terms and conditions.
This document outlines our policies regarding the collection, use, and disclosure of your personal data, as well as our obligations under the relevant laws, including the Australian Privacy Act, the Australian Consumer Law (ACL) under the Competition and Consumer Act 2010, the Transport Act and Goods and Services Act, and the General Data Protection Regulation (GDPR) in Europe.
Our Code of Conduct also governs our relationship with you and demonstrates our commitment to transparency, integrity, and compliance.
- Scope of Our Services
Luke McFarland Consulting provides advisory & Â consulting services related business health checks, new business setups, business case development, cyber security initiatives, data centre initiatives, digital transformations, disaster recovery and business continuity initiatives, ICT infrastructure refresh initiatives , office uplifts and relocations. These services may be subject to additional terms specific to the engagement, which will be provided separately as needed.
- Compliance with Laws
2.1 Australian Privacy Act
Luke McFarland Consulting is committed to safeguarding your privacy. In accordance with the Australian Privacy Act 1988 (Cth), we ensure that any personal information we collect is handled securely and is only used for the purposes for which it was collected. We will not share your personal data with third parties unless required by law or as described in this policy.
2.2 Australian Consumer Law (ACL)
We adhere to the Australian Consumer Law under the Competition and Consumer Act 2010. We aim to provide services that comply with all applicable consumer protection regulations. If you believe our services do not meet the guarantees under the ACL, you are entitled to request a remedy.
2.3 Transport Act and Goods and Services Act
As part of our commitment to operating within the scope of relevant laws, we comply with the Transport Act and the Goods and Services Act. We ensure that any transport or goods-related services we provide meet the legislative standards.
2.4 General Data Protection Regulation (GDPR)
For customers or clients in the European Union, Luke McFarland Consulting complies with the General Data Protection Regulation (GDPR). We collect and process personal data based on your consent, for the performance of a contract, or as necessary to comply with legal obligations. We also respect your rights to access, rectify, delete, and restrict the processing of your personal data.
- Personal Data Collection and Use
We collect personal data that you voluntarily provide to us when using our services. This may include, but is not limited to, your name, contact information, financial information, and any other data relevant to the services provided.
3.1 How We Use Your Information
We use the personal data we collect for the following purposes:
- To provide and improve our services.
- To communicate with you regarding services, updates, or information.
- To ensure compliance with legal obligations.
- To process payments and manage your account.
- To protect against fraud or security breaches.
We will not use your data for any other purpose without your explicit consent.
- Data Retention and Security
4.1 Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
4.2 Data Security
Luke McFarland Consulting takes reasonable precautions to protect your personal data from unauthorized access, use, or disclosure. This includes implementing physical, administrative, and technical safeguards to maintain the security and confidentiality of your personal information.
- User Rights and Access
You have the right to:
- Request access to your personal data.
- Request correction or deletion of your personal data.
- Restrict or object to the processing of your personal data.
- Withdraw consent for processing your personal data at any time.
To exercise any of these rights, please contact us at enquiries@LamcAdvisory.com
- Code of Conduct
Luke McFarland Consulting operates under a strict Code of Conduct, which emphasizes integrity, professionalism, and transparency in all dealings. We commit to providing services that are ethical, respectful, and compliant with the applicable laws.
6.1 Our Commitment to You
We aim to ensure a positive and professional relationship with every client. We pledge to:
- Act honestly and with integrity in all interactions.
- Maintain transparency in our service offerings and pricing.
- Provide services that meet or exceed legal and regulatory standards.
- Address any complaints or concerns promptly and fairly.
6.2 Ethical Standards
We are committed to ensuring that our operations align with the highest ethical standards. This includes ensuring that we do not engage in any unlawful or unethical conduct and that we respect the rights of all individuals involved in our services.
- Changes to the Terms of Service
Luke McFarland Consulting reserves the right to modify or update these Terms of Service and Privacy Policy at any time. We will notify you of any significant changes through [email or other communication channels]. Continued use of our services after such modifications indicates your acceptance of the revised terms.
- Contact Us
If you have any questions or concerns about this Terms of Service and Privacy Policy, or if you would like to exercise your rights related to your personal data, please contact us at:
Luke McFarland Consulting
Email: enquiries@LamcAdvisory.com
Phone: +6405 667 645
Address: 380 La Trobe street, Melbourne 3000, Australia.]
By engaging with Luke McFarland Consulting, you acknowledge and accept these Terms of Service and Privacy Policy.
